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Branch team leader - customer service professional

Rockhampton
beBee Careers
Customer Services agent
Posted: 24 June
Offer description

About the Role


Job Description:

As a seasoned leader, you will be responsible for the daily operations of our branch. This includes coaching, staff development, and training to support our customer service, sales, and strategic goals.

* Support your team members to grow through successful coordination of coaching, training, and implementation of staff development plans.
* Built meaningful relationships with customers through effective communication.
* Manage a proactive approach to quality outbound calls in onboarding new and retaining existing customers.
* Contribute to marketing ideas and strategies to increase brand awareness in your local community.

About You


Key Responsibilities:

As a skilled professional, you will require:

* Experience in a leadership role focusing on interpersonal skills.
* Proven experience of leading a service-driven team within the Financial Services sector.
* Be passionate about providing outstanding customer service.
* Model the professionalism required of a leader.

About Our Benefits

We invest in our people by offering professional development programs, leadership training, and the tools you need to succeed. Our collaborative and customer-focused culture empowers you to thrive and make a real impact.

Auswide Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for everyone that works with us.

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