Illuminance Solutions is an award-winning Microsoft Solutions Partner and a recognised leader in delivering transformative digital solutions across Australia. Headquartered in Perth, with offices in Adelaide, and Sydney, we specialise in designing and deploying enterprise-grade solutions built on the Microsoft technology stack, including Dynamics 365, Power Platform, Azure, and AI services.
We’re not just another consulting firm. Our projects make a real-world difference, particularly in human services sectors like aged care, disability support (NDIS), Indigenous trust management, and the not-for-profit space. Through our industry-specific platforms such as AvantCare and CTMS, we blend innovation with purpose, leveraging cloud technologies, automation, and artificial intelligence to improve lives and streamline critical services.
At illuminance, you’ll join a collaborative, forward-thinking team that values creativity, experimentation, and technical excellence. From Azure machine learning to next-gen CRM architectures, we offer opportunities to work on complex, meaningful projects that go beyond “just tech”, they empower communities.
About the role:
Due to continued growth, we have an exciting opportunity for a UI/UX Analyst, you will be responsible for designing seamless and accessible digital experiences by applying user-centred design methodologies. Working closely with cross-functional teams including business analysts, developers, and testers, you will lead user research, craft intuitive interfaces, and ensure that end products meet user expectations and business goals.
Key Responsibilities
User Experience Research & Analysis
* Conduct user research using interviews, contextual inquiries, A/B testing, surveys, and metrics analysis.
* Create and maintain personas, scenarios, task flows, and information architecture diagrams.
* Conduct heuristic reviews of existing interfaces and document recommendations for improvement.
UI/UX Design Execution
* Develop wireframes, mock-ups, interactive prototypes, and visual designs based on user needs and business requirements.
* Contribute to the design of digital interfaces that align with core UX principles while balancing user and business goals.
* Plan and conduct face-to-face or remote usability testing to validate design decisions and iterate based on findings.
Cross-functional Collaboration
* Work alongside business analysts, developers, and systems engineers throughout design, implementation, and launch phases.
* Liaise with stakeholders to ensure alignment on UX strategy and progress.
Documentation & Governance
* Maintain up-to-date documentation related to user research, design rationale, and feedback outcomes.
* Ensure technical and non-technical documentation is clear, complete, and current.
Key Outcomes & Success Factors
* Deliver intuitive, elegant, and accessible user interfaces.
* Ensure high usability and satisfaction among end users.
* Provide UX leadership throughout the project lifecycle.
* Promote the value of design thinking across the team.
Qualifications & Experience
* Demonstrated experience in user-centred design and usability testing.
* Proficiency in wireframing/prototyping tools (e.g. Adobe XD, Balsamiq).
* Strong communication and collaboration skills.
* Attention to detail and analytical thinking.
* Ability to adhere to style standards on fonts, colours, and layout.
* Experience working in Agile and DevOps teams.
A comprehensive job description will be provided during the application process
Culture and Benefits
At illuminance, our strength lies in our diversity. Our team members represent multiple cultures and backgrounds. We foster a collaborative, inclusive environment where everyone can grow and succeed.
What We Offer:
* Open door policy.
* Flexible working arrangements.
* Opportunities for professional development and certifications.
* A values-driven team culture with a focus on social impact.
We are an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, religion, gender, age, or ability.
How to Apply
Select Apply Now and include the following:
* Resume
* Cover Letter
Shortlisting for this position will commence immediately.
To find out more about us, visit our website on