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Return to work officer

Nowra
Shoalhaven City Council
USD 82,529 - USD 96,073 a year
Posted: 27 November
Offer description

* Fixed Term contract until 30 January 2026 with the opportunity of extension (proposed additional 12 months to January 2027)
* Salary: $82,529 - $96,073 gross p.a. plus 12% Super
* 35 hours per week (Monday to Friday) with the option of flexitime
* Located at Nowra Administration Building
* Applications close: Monday, 24 November 2025 (at midnight)

About the Role

Support the development, implementation and maintenance of efficient and effective Return to Work practices across Council's activities. To assist injured staff and their management with the view of obtaining suitable duties or return to full-time pre-injury duties in compliance with State Insurance Regulatory Authority (SIRA) requirements. This includes:

* Acting as the primary contact for Council's Return to Work program, coordinating the early intervention and consultation with injured workers and the relevant parties
* Develop, implement and review Return to Work policies, procedures, guidelines and tools in accordance with current legislation, best practice and statutory requirements to ensure continuous improvement
* Undertake consultation and /or provide advice including presentations, discussions and/or negotiations with all levels of management, staff, union representatives and medical providers with the RTW program

Please refer to the Job Description under the Job Attachments for a comprehensive list of duties, responsibilities and skills required.

The advertised salary is based on the grade of the position, comprising of 4 steps within the range shown. The starting salary is at Step 1 within the grade. Progression through the salary steps shall be based upon the achievement of performance objectives relating to the position.

About You

To be successful in the position, you will have:

* Return to Work Coordinator Certificate, or relevant Rehabilitation Co-Ordinator qualification or equivalent experience
* Proven experience in the implementation of injury management within an organisational context.
* Demonstrated knowledge of injury management, Workers Compensation and related legislation, statutory requirements, and best practice.

We are looking for a supportive and organised professional with a solid grasp of return to work practices and SIRA compliance. You will be empathetic, solution-focused, and confident in guiding staff and managers through recovery and Return to Work.

How to Apply

To submit an application, click Apply and complete each Step of the application. You will be required to attach your resume (and cover letter if required) and respond to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.

1. At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting
2. Please outline your previous experience relevant to this position.

Applicants who progress to pre-employment checks may be required to undergo a Qualification Check, Work Rights Verification, Reference Checks and Medical (Low Risk). Employment is subject to satisfactory outcomes for all required checks.

For tips and more information on how to submit a great application, please visit how to apply on Councils website. If you require assistance submitting your application, please contact the Talent Acquisition Team on

Applications Close: Monday, 24 November 2025 (at midnight)

If you have any questions about this role, please contact Angela Keating - Senior Workers Compensation Officer

Why Work with Us

The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work-life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.

Benefits include:

* Generous leave entitlements
* Long Service Leave after 5 years
* Option of flexitime for indoor staff
* Flexible and remote working arrangements
* Novated lease arrangements available
* Opportunities for professional development and training
* Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance

**Conditions apply as per the Local Government State award, and Council policies

At Shoalhaven City Council, we are proud to foster a workplace that reflects the diverse community we serve.

We welcome applicants of all ages, abilities, and backgrounds, and encourage Aboriginal and Torres Strait Islander peoples, veterans, people with disability, culturally diverse individuals, and LGBTQIA+ community members to apply.

We are committed to ensuring a equitable recruitment processes. If you have a disability and require reasonable adjustments to fairly demonstrate your skills, please contact us.

As a Child Safe Organisation, we are committed to upholding the rights of children and young people and ensuring a safe and respectful environment for all.

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