Petstock North Mackay are currently on the lookout for an Experienced ( min 2 years retail leadership experience) passionate, friendly, strong leader to support the team to provide the world class professional advice and customer service that we are famous for! As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as retail market leaders across the pet care industry over the past 20 years! Here is what you can expect to be doing day to day when you join our fun, friendly & inclusive team! A day in the life… Petstock North Mackay Lead by example, mentoring & inspiring your team on a daily basis Coach your team to achieve & develop their knowledge and skills Lead from the front, providing an exceptional customer experience Create strong safety mindset with commitment to create a culture of safety within your team Recruit, onboard, and induct high calibre new Team Members Be responsible for stock management, ensuring stock is maintained and accurate & the team are aware of stock integrity processes Be proactive in making sure you keep your knowledge up to date on pet care, products, and services we provide Create a fun, supportive culture instore where your team loves coming to work every day Pro-actively support local marketing opportunities and sponsorships What we need… Experienced Retail Leader, min 2 years experience in a retail leadership role Experience in a similar store leadership role or ready to take that next step up in your retail management career Demonstrated success in driving sales Strong leadership with ability to motivate and build a high performing team, with a positive culture High degree of resilience & ability to priorities and manage conflicting priorities Ability to create a positive culture of safety Demonstrated ability to achieve & exceed sales targets Established business acumen Ability to be flexible in order to meet changing work conditions High degree of interpersonal & communication skills If this sounds like you and you are ready to take the next step in your retail leadership career, apply online today! Our recruitment process will look something like this Introductory phone screen - One of our friendly team members will reach out to discuss you and the role Face to Face Interview - get to know more about the business and the role and see the workplace location. Get to know your potential manager and showcase your skills. Pre employment checks – which include both reference and police checks Our diversity makes us betterwe are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. Not the role for you? Feel free to jump on to our career site to view our other vacancies or express interest in future opportunities - https://www.petstockgroup.com.au/careers