Our client is seeking an experienced Service Manager to take ownership of a large and established automotive service operation. This is a substantial leadership role overseeing a sizeable workshop, experienced service team and a business with significant growth potential. You'll be responsible for driving operational performance, maintaining customer satisfaction standards and leading a culture focused on accountability and results. The successful candidate will bring proven automotive service management experience, strong commercial awareness and the ability to lead teams through both opportunities and challenges. Key Responsibilities Lead and develop workshop and service department staff Drive profitability, productivity and customer satisfaction outcomes Manage workflow, capacity planning and operational performance Mentor Service Advisors and administrative support staff Implement and maintain strong service processes and procedures Deliver consistent leadership across a large aftersales operation What We're Looking For Previous experience as a Service Manager within automotive retail Strong leadership and people management skills Commercially focused with proven operational success Ability to manage large teams and multiple priorities Excellent communication and stakeholder management abilities Passion for delivering outstanding customer outcomes This opportunity will suit a driven automotive leader looking to take ownership of a significant service operation and make a genuine impact. Apply today to discuss this opportunity in confidence. For further information, please contact Chris Fowler on 0480 002 344 quoting job number AC8210. Resumes, questions and expressions of interest can be forwarded by email to jobs@autorecruit.com.au null