This is a Admin Officer Lvl 4 role with NSW Health based in East Maitland, NSW, AU NSW Health Role Seniority - junior More about the Admin Officer Lvl 4 role at NSW Health Employment Type: Temporary Part Time until August 2027 Position Classification: Admin Off Level 4 Remuneration: $75,176.80 - $76,897.65 12.5% Super Salary Packaging Hours Per Week: 19 Requisition ID: REQ629543 Location: Waratah Application Closes: Thursday the 22nd of January 26 About The Role Hunter New England Local Health District is seeking a motivated and professional Administration Officer Level 4 to provide high-quality secretarial and administrative support to the Hunter Family Cancer Service, including the Forster/Taree Genetic Service This role is based on site at the Hunter Genetics Building, Waratah Campus, and supports a multidisciplinary team including the Director, Genetic Counsellors, Intake Officer, Senior Admin Officer, Data Manager and Visiting Medical Officers. The successful applicant will play a key role in ensuring the efficient operation of clinics and the delivery of excellent service to patients and clinicians. Key Responsibilities Provide comprehensive administrative and secretarial support to the Hunter Family Cancer Service and Forster/Taree Service Deliver professional reception services including primary telephone reception and client liaison Assist with the management of the intake processes including processing of demographic and family history information and preparation of patient files Maintain accurate records within Intake Database, TrakGene and other NSW Health systems Prepare and retrieve patient files for weekly clinics and outreach services Liaise with clinicians, healthcare facilities and clients to obtain medical records and correspondence Support outreach genetic counsellors with referrals, appointments and correspondence Reconcile monthly pathology accounts against received results Construct and maintain family pedigrees using TrakGene Utilise a range of NSW Health systems including ORACLE, iPM, AUSLAB, CAP, COS and others as required About You You are a professional, organised and customer-focused administration officer who thrives in a busy healthcare environment and takes pride in delivering accurate, timely and compassionate support to patients and clinicians. You Will Bring Demonstrated experience providing high-level administrative, secretarial and clerical support Excellent written and verbal communication skills, with the ability to liaise confidently and sensitively with clients, clinicians and external stakeholders Strong organisational skills with the ability to plan, prioritise and manage competing workloads to meet deadlines A commitment to delivering high-quality customer service to a diverse range of clients Proven ability to work independently with minimal supervision, as well as collaboratively within a multidisciplinary team Well-developed problem-solving skills, using initiative, judgement and discretion in a confidential clinical environment Sound computer literacy with experience using multiple electronic systems and databases Attention to detail and accuracy in managing patient records, correspondence and data Experience working in a health or medical setting, including knowledge of medical terminology, is desirable Why Join Us? At Hunter New England Health, you’ll be part of a forward-thinking organisation committed to innovation, patient-centred care, and excellence in service delivery. You will have the opportunity to lead impactful technology initiatives and work with a supportive team dedicated to improving the health of our communities A commitment to sustainable healthcare – Together Towards Zero Accrued Days Off (ADOs) each month for full-time staff Four weeks annual leave (pro rata for part-time employees) Generous superannuation contributions Attractive salary packaging options Fitness Passport program Employee Assistance Program (EAP) for staff and family members Opportunities to collaborate with a wide range of clinical and non-clinical professionals If you are a motivated and detail-oriented administration professional looking to make a meaningful contribution within a specialised and supportive healthcare service, we encourage you to apply and join the Hunter Family Cancer Service team at Hunter New England Local Health District. Need more information? Click here for the Position Description Find out more about applying for this position For role related queries or questions contact Angela Ingrey on Angela.Ingrey@health.nsw.gov.au Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. Connect with us on Facebook and LinkedIn! Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the NSW Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing administrative support Delivering reception services Maintaining records Key Strengths ️ High-level administrative support ️ Communication skills Organisational skills Problem-solving skills Computer literacy Knowledge of medical terminology A Final Note: This is a role with NSW Health not with Hatch.