Up to $140K remuneration package ++ extra benefits for the right person!
- Lead the Property Management department into streamlined excellence
- Work in a wonderfully supportive team environment
Looking to take the next step in your career? Are you a natural born leader with a positive 'can do' attitude? Do you pride yourself on quality customer service? This is a rare and unique opportunity to join a highly respected real estate agency and lead a team whose ethos is centred around offering absolute excellence in Property Management.
Due to continued growth
**, **our client is now seeking an experienced
**Head of Property Management** to join their multi award winning office.
An exceptional salary package as well as additional remunerative incentives is on offer for the right person. This is a Monday to Friday role with no portfolio management.
We are looking for a well rounded professional who is a strategic thinker ready to inject your experience into the team to ensure a streamlined Property Management Department.
This truly is a fantastic opportunity where you'll have full autonomy to make this role your own. You will have the support of senior office members to help advise, guide and mentor your team in the way you see most efficient and effective to provide superior service.
**The Role**:
**Monday - Friday, this is a role with no portfolio management. **Reporting to the Executive team only, you will be involved in managing and running a highly experienced team with progressive structures and systems already in place to ensure this is a seamless transition for you!
**Your duties will include**:
- Managing all areas of the PM department;
- Delivering exceptional customer service;
- Implementing and maintaining robust policy and procedure;
- Team management including monitoring key performance indicators and expectations;
- Training and development of the entire PM team;
- Strategic business planning;
- Conducting regular team meetings;
- Staying across trust accounting and invoicing for mid/end of month;
- Reporting directly to the owners;
- Attending and advising on tribunal (NCAT);
- Issuing breach notices as required; and
- Negotiating and understanding the long term consequences of daily PM decisions;
**To succeed in this role you'll have...**
- Experience as Head of Department and/or three or more years experience as a senior property manager;
- A real estate licence;
- Experience with PropertyMe or similar;
- Proficiency in trust accounting;
- Excellent people skills and the ability to motivate and inspire team members;
- A strong understanding of legislation and best practice;
- Experience and a desire to develop systems and processes to contribute to team success;
- The ability to lead a team;
- Strong conflict resolution skills;
- Exceptional customer service skills;
- Excellent communication skills;
- High levels of professionalism;
- The ability to manage and prioritise your time; and
- Intermediate computer and digital literacy on a range of PM software platforms.
**In return you'll receive...**
- An exceptional salary package;
- Fantastic training and support;
- Excellent employee benefits;
- A fun and professional team environment;
- The ability to grow your career; and
- The opportunity to be an integral part of a forward thinking and creative real estate business.
**How to apply**
Please include a
**cover letter** and your
**resume** giving us a brief overview of your previous relevant experience and what interests you in this role.
**NO RECRUITMENT COMPANIES
📌 Head Of Property Management Newcastle
🏢 The Imperium Group
📍 Newcastle