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We are looking for an experienced Group Account Director to lead the client service team by practical example, to deliver world-class strategic service for the benefit of our client and creative teams.
Specific Responsibilities
Client servicing (including project management), new business development, day to day management and growth of the business.
To reflect the Barker BP brand in everything we do and to work towards the accomplishment of our mission statement: "to build lasting relationships between people and brands."
* To undertake the writing of written proposals including strategic approach, costings and activity scope in response to client briefs.
* To generate/oversee Creative Briefs.
* To have overall responsibility for the agency accounts and relationships you are required to work on, and to develop client-specific marketing/farming plans accordingly.
* To work with the design team to ensure that the highest quality work is produced, ensuring that it fits with the client strategy and brief and, importantly, sold into the client team persuasively and rationally (and defended where necessary).
* Work with the Director, to ensure that forecasting is accurate and up-to-date. Using the forecast as a tool to establish upcoming resource requirements across both client service and design.
* To work towards meeting strategic and financial goals for each client.
* To ensure the running of jobs are on budget.
* To work with the client team in a collaborative, holistic manner so that BBP is perceived as a partner and not a supplier.
* To follow up post-projects to track client satisfaction and feedback and to analyse and act upon accordingly.
* To pick up work as required when the CS team take annual leave/out of the office for extended periods of time.
NEW BUSINESS/DEVELOPMENT
* Farming existing clients and identifying new business opportunities within our current client portfolio.
* Identifying new leads and suggesting opportunities for BBP within Australia or NZ market.
* Working with the Director, to write presentations for clients and new business opportunities as they arise.
* Presentation of credentials to new clients.
* Writing and maintenance of case histories for internal and external purposes.
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Design
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