About Us
We are a team of passionate professionals dedicated to delivering exceptional results in luxury residential and commercial projects across major cities.
We collaborate with leading architects, designers, and builders to create outstanding architectural and interior finishes that exceed our clients' expectations.
The Role
We seek a driven individual who is passionate about architecture, design, and sales leadership. As the face of our brand in the state, you will be responsible for creating the annual strategic sales plan and implementing it during its operational period.
You will develop and retain a high-performance local team who have the skills and support necessary to deliver a luxury end-to-end experience for our clients, while maintaining key relationships in the market and achieving sales targets.
We prioritize developing genuine and long-term relationships with our clients. You will develop and maintain exceptional knowledge about our product so you can advise on options, ensuring our clients are more educated and confident in their choice of premium materials.
Your role is to empower the business development managers (BDMs) to achieve individual sales budgets through effective leadership, skills development, and setting clear goals and accountabilities in accordance with the principles of a high-performance team.
You will also be responsible for personal sales and specification targets with key clients in the state.
Key Responsibilities
* Provide quality leadership to the team to ensure they are skilled, motivated, and trained to operate as a high-performance sales team.
* Manage the state profit and loss (P&L) to ensure we are achieving/exceeding budget targets while managing costs in line with agreed budgets.
* Ensure the whole team is working together to deliver a luxury end-to-end experience for our clients and industry partners, ensuring they feel valued and our service is always on brand.
* Build relationships with key luxury residential architects and designers.
* Monitor the pipeline of projects/opportunities and secure product specifications.
* Represent us at networking and industry functions to develop key relationships and promote our brand.
* Track and manage all client activity and projects in our CRM system.
* Work towards personal and team sales targets and goals.
Essential Requirements
* Excellent established sales leadership skills.
* Well-presented and take pride in your personal presentation.
* Financially skilled to manage the state P&L.
* Genuine 'people person' with a commitment to providing first-class customer service and developing relationships.
* Understanding of a luxury brand and the ability to ensure all employees in the state are able to deliver the sales experience expected of such a brand.
* Passion for architecture, interiors, and design.
* Internally motivated to achieve and exceed sales and service targets and goals.
* Exceptional communication and interpersonal skills, both written and verbal.
* Be creative and find new ways to work with our clients and industry partners.
* A desire to work in a high-performance team where every member of the company is working together to see our products in Australia's most beautiful spaces.
* Strong time management, administration, and organisational skills.
Ideal But Not Essential
* Experience with CRM or order and project management systems.
* Background in furniture, fabrics, building materials, interior design, luxury goods, or a premium material supplier.
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