We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.
We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently. We are Vicinity.
Role purpose
We're currently seeking an experienced Administration Manager to join our team. In this role, you'll provide high-quality service and accurate financial administration of expenditure and income transactions across multiple business units at the centre level.
You'll play a key part in supporting financial efficiency, delivering professional stakeholder service, and helping bring the Vicinity brand to life every day. Working closely with the Operations Manager, you'll ensure the accuracy and completeness of the centre's financial responsibilities while supporting the continuous development of team capability and operational excellence.
Key Responsibilities
Financial & Accounting Responsibilities
* Deliver accurate and efficient financial administration support
* Manage specialty tenant payment allocations and liaise with Accounts Receivable as required
* Process supplier invoices and complete general ledger reconciliations
* Manage procurement, accruals, and purchase orders
* Support forecasting and budgeting in partnership with the Operations Manager
* Manage monthly sales reporting and gross audited sales processes
* Oversee Gift Card administration, reconciliations, and stock management
* Manage tenant billings, recharges, and account reconciliations
* Oversee tenant and non-tenant debt processes and reporting
* Support public liability insurance administration and bank guarantee management
Reporting
* Prepare accurate and timely monthly sales reports
* Assist with Centre, Owner, and quarterly reporting
* Complete internal review reports and reporting schedules
* Manage purchase order and non-tenant debt reporting
Centre Operations Support
* Assist with improving centre presentation standards and minor capital works
* Support Guest Experience teams and assist with customer feedback and complaints
* Contribute to centre owner reporting and operational outcomes
* Support car park administration, including permits, billing, reconciliations, and dispute management
Office Administration
* Cost and budget management within the administration function
* Stationery, mail, courier, lost property, and document management
* Organising catering for meetings and events
* Preparing and distributing memorandums and tenant communications
* Maintaining accurate tenant records and office compliance requirements
* Supporting daily centre administration and asset team needs
* Participating in centre walks, team huddles, and monthly meetings
Key Relationships
Internal:
Administration Team, Guest Experience Team, Centre Manager, Operations Team, Marketing, Retail Manager, Accounts Payable & Receivable, Leasing, Asset Team
External:
Retailers, contractors, customers, and service providers
About You
Essential Experience
* Proven experience in administration with strong financial and accounting exposure
* Experience working collaboratively within teams and influencing positive outcomes
* Background in a customer-focused environment
Skills & Knowledge
* Strong financial acumen, including reconciliations, accruals, forecasting, and budgeting
* Excellent organisational skills with strong attention to detail
* Confident managing reporting timelines and multiple priorities
* Strong communication and stakeholder management skills
* Adaptable to changing systems, policies, and procedures
* Professional, reliable, and customer-focused approach
Capabilities
* Strong collaboration and stakeholder engagement
* Effective planning, prioritisation, and problem-solving skills
* Demonstrated customer focus and service excellence
* Sound understanding of regulatory frameworks and compliance
* Commitment to health, safety, wellbeing, and operational excellence
* Ability to understand and contribute to asset strategy and long-term objectives
Why Vicinity?
Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:
* Birthday leave & purchased additional leave
* $1000 worth of VCX securities rewarded for eligible team members
* Internal mentoring program
* Generous Parental Leave
We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.
At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If you'd like to speak to someone to understand what it's like firsthand to work here, please reach out to our Talent Acquisition team.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team.
Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.