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Sales & customer service associate

Massage Envy Franchising, LLC
Customer Services agent
Posted: 13 June
Offer description

Overview Where Better Careers Begin! Massage Envy Bayside, 38-03 Bell Blvd, Bayside, New York 11361Do you have a passion for helping others? At the Massage Envy Bayside franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.Perks & Pay:Competitive base pay of $16 to $18 (Full time) / hour plus bonuses and commissionsMatching 401(k)Paid time off for full-time and part-time employeesEmployee Assistance ProgramA flexible schedule for a better work/life balanceIn-depth product and service trainingA free massage, skincare or stretch service each month10% off all products$25 per membership soldQualified Candidates:People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing)Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalentMasters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phoneFast on their feet with the ability to think critically, juggle multiple tasks, and set prioritiesGreat teammates who can work well with others in a fun and fast-paced environmentSupporters of total body care with a general knowledge of massage and skin care servicesDay-to-Day:Provide outstanding customer service and help everyone feel valued and understoodPromote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendationsSupport clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questionsHelp grow and retain a client base both in-person and through phone/email outreach Salary $16 - $18 per hour. Plus Commission. Max Salary for Full-time position only. Job ID 12

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