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Program manager - integrations

Brisbane
Lutheran Services
Posted: 27 February
Offer description

Lead Seamless Integrations That Elevate Care

Position: Program Manager – Integrations

Location: Support Centre, Milton QLD

Employment Type: Permanent Full‐Time

Remuneration: $160,000 + Superannuation + Salary Packaging + Employee Benefits

Help us integrate newly acquired or developed services safely, on time and within budget—so clients experience continuity of care and high‐quality support from day one. In this role, you'll coordinate cross‐functional delivery while upholding our values and Model of Care and Service.

About You

* Recognised program/project qualification (e.g., PRINCE2, PMP, Agile)
* Proven experience leading complex programs in aged care, health or community services
* Strength in stakeholder, risk and change management across regulated environments
* Financial acumen to interpret business cases, budgets and value realisation
* Excellent communication and coordination skills across multiple workstreams

Desirable: Background in aged care operations/clinical governance; experience with M&A or commissioning; knowledge of Aged Care Act 2024, ACNC, WHS, Fair Work and Privacy

About the Role

You'll lead the end‐to‐end integration program—setting governance, aligning teams and keeping delivery moving to plan. You will work with stakeholders across the organisation including Heads of Departments, ICT/Project teams and Site Leaders. You will:

* Design and oversee the transition & integration program with clear scope, time and budget controls
* Establish program governance, reporting and risk frameworks aligned to the Transformation Delivery Office
* Coordinate cross‐functional workstreams (Operations, ICT, Finance, Property, People, Quality, Comms)
* Monitor milestones, interdependencies and outcomes; prepare consolidated reports and insights.
* Drive operational readiness—systems, processes and workforce—to enable safe commissioning and continuity of care
* Ensure compliance and risk management across Aged Care Act 2024 and other regulatory standards
* You'll track resources and budgets while enabling value creation consistent with business cases.

We work mostly in the office (about four days a week) to support collaboration, with one day each week available for working from home. We also provide additional flexibility when needed based on circumstances.

About Us

Lutheran Services is one of Queensland's longest‐established not‐for‐profit aged care and community services providers. As we celebrate 90 years of service in 2025, our residential aged care services span 11 homes across Queensland, each committed to delivering excellence in care that upholds dignity, wellbeing, and choice.

As part of our Enterprise Transformation team, you will directly contribute to our ambitious 5‐Year Strategic Growth Plan that is reshaping our future from the ground up—scaling in ways that redefine excellence across the sector.

Why You'll Love Working With Us

* Be a catalyst for change in a growing, values‐led organisation.
* Boost your take‐home pay with salary packaging (up to $15,990 tax‐free + $2,650 M&E).
* Perks and discounts on health cover, travel, tech, appliances and more.
* Ongoing learning and professional development to help you stretch and thrive.
* Join a legacy of care with a proud 90‐year history and a future‐focused strategy.

How to Apply

Applications may be reviewed as they come in, so apply now with your resume and cover letter. For a copy of the position description, click here. If you have questions, please contact recruitment@lutheranservices.org.au.

We draw on our rich Lutheran tradition of caring for everyone — the individual, family and the community. We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship.

Together with the congregations that founded us, we've been serving Queenslanders since 1935. We are a not‐for‐profit organisation with more than 2,200 dedicated people, working across more than 20 sites from South‐East to Central Queensland.

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