What will it be like to work for Hilton ?
Work for a globally recognised, respected hospitality brandBe part of a guest‑focused, service‑driven cultureOperate in a professional, fast‑paced, and collaborative environmentUphold Hilton’s commitment to delivering exceptional guest experiencesContribute to a brand that values teamwork, innovation and high standardsWhat will I be doing?Administer all group bedroom bookings in line with group reservations proceduresMaximise room sales and revenue while managing availability and ratesMaintain high levels of customer service Liaise with clients, including site inspections, sales calls and group check‑insAccurately input and maintain rates, segment codes, packages, and group detailsFollow up on offers, options, cancellations, and declined businessMaintain up‑to‑date filing systems, contracts, and group correspondenceEnsure data security, credit compliance, and system accuracySupport the GC&E Manager by tracking business trends and occupancy impactsWork collaboratively within the team, assisting colleagues as required
What we’re looking for
As a Groups Administrator supporting Hilton‑branded hotels and vacation properties, you’ll play a key role in delivering smooth, professional service for our Guests while working collaboratively with internal teams. To be successful in this role, you will demonstrate:
Strong organisational and administrative skills with a high level of accuracyA positive, customer‑focused attitude and effective communication skillsA genuine commitment to delivering a high standard of serviceConfidence handling telephone and written enquiriesStrong computer skills and the ability to work across multiple systemsProfessional presentation aligned with Hilton brand standards
The following would be advantageous:
Experience using hotel property management or reservations systemsPrevious experience in a reservations, groups, or hotel administrative roleA qualification in business, hospitality, or a related disciplineWhat benefits will you receive?
Working at Hilton means being part of a globally recognised hospitality leader that values its Team Members. Benefits include:
A competitive salary and holiday entitlementAccess to exclusive Team Member travel rates across Hilton’s global portfolioDiscounts on Hilton products and servicesOpportunities for learning, development, and career progression within a global organisation
We look forward to sharing more details about our full range of benefits during the recruitment process.
Work Locations
Hilton Darwin
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Sales and Marketing