Optus is seeking a Contact Centre Specialist in Sydney, Australia to deliver high-quality managed services and technical support for Cloud Contact Centre technologies. This role involves troubleshooting, collaboration with teams for incident resolution, and stakeholder engagement to enhance the customer experience. Applicants should have strong ICT skills, communication abilities, and experience with platforms like ServiceNow. The position offers flexibility in work arrangements and numerous employee benefits.#J-18808-Ljbffr