Posted: 13 December
Offer description
Specialized Healthcare Professional Role
A patient support representative is needed to assist with insurance inquiries and reimbursement issues for a specialized healthcare company based in Australia.
* Manage support calls and queries from patients
* Address billing issues and ensure timely resolution
* Foster open communication of patient support activities
* Effective communication and interpersonal skills
* Ability to work in a fast-paced environment
* Basic knowledge of insurance and billing procedures
Benefits:
This role offers a unique opportunity to make a meaningful impact on patients' lives while working in a dynamic team environment. You will have the chance to develop your skills and knowledge in patient support and insurance inquiry management.
What to Expect:
In this role, you will be responsible for managing support calls and queries from patients, addressing billing issues, and ensuring timely resolution. You will also foster open communication of patient support activities and work closely with the team to achieve common goals.