Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
As a Barista, you will be responsible for maintaining the highest standards of coffee preparation and customer service. Your role is crucial in upholding our establishment's reputation for excellence.
* Meticulously prepare and serve coffee and tea beverages in strict adherence to quality standards
* Demonstrate proficiency in operating and maintaining all equipment to ensure optimal performance
* Address customer inquiries, concerns, and complaints with utmost professionalism and efficiency
* Execute cash and credit card transactions with precision, adhering to established financial protocols
* Prioritize customer satisfaction through prompt and efficient service delivery
* Exhibit comprehensive knowledge of all menu offerings to provide informed recommendations
* Strictly adhere to all relevant health and safety standards to maintain a secure work environment
Qualifications
* Demonstrated proficiency in reading, writing, and oral communication in the English language
* Adherence to strict professional grooming standards and presentation at all times
* Proven ability to accurately manage cash transactions and maintain financial integrity
* Exceptional communication skills with a focus on effective problem resolution and customer satisfaction
* Comprehensive knowledge of food and beverage products, including coffee and tea preparations
* Strong interpersonal skills with a demonstrated ability to work cohesively in a team environment
* Meticulous attention to detail in all aspects of work performance
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