Call team member (wollongong)

We are seeking a Casual/Part Time Outbound Call Centre Staff member to join our team to work remotely or in our Wollongong office and proactively assist our leads begin their fitness journey. As a key point of contact, you will be responsible for making outbound calls to address inquiries, book tours and provide support to our team.

• Initiate outbound calls to our prospects and answer inquiries, build rapport and book in tours with professionalism and enthusiasm from your home office.
• Follow up with prospective to provide valuable information and promote a positive experience.
• Maintain accurate records and ensure prospect data is up to date, updating as necessary during outbound calls.
• Promote a positive and welcoming environment, fostering a sense of community for our prospects.
• Perform administrative tasks related to call center operations.

• Strong customer service skills and a passion for helping people achieve their fitness goals.
• Excellent communication and interpersonal skills, especially for outbound calls.
• Ability to initiate and manage outbound calls effectively while working from home.
• Prior experience in a call center or customer service role is a plus.
• Knowledge of fitness and wellness is desirable but not required.
• Flexibility to work upwards of 15 hours, including evenings and weekends.
• Must be reliable, punctual, and a team player.

• Competitive hourly wage and performance-based bonuses.
• Opportunity for career development and growth within the company.
• A supportive and friendly virtual work environment.
• Access to Anytime Fitness gym facilities.
• Employee discounts on fitness and wellness products.

$30.00 - $31.33 per hour

• Afternoon shift
• Day shift
• Evening shift
• Morning shift
• Weekend availability

Hybrid remote in WOLLONGONG, NSW 2500

21/02/2025