Overview
Business Systems Administrator and Analyst
Support the administration and optimisation of our core business management system
Salary $80k - $85k (1.0 FTE) + super + not-for-profit salary packaging
Locations: Hobart, Launceston or Ulverstone – your choice
About the opportunity
Our goal is to make the way we work even better, so we are looking for an innovative Business Systems Administrator and Analyst to provide functional support and drive continuous improvement of our Business Management Centre (BMC). The BMC underpins how we run our core business processes, and when it works well, staff can manage funding, projects, procurement and contracts efficiently and consistently.
In this role, you will help deliver streamlined and effective business processes by ensuring the system and its behind‐the‐scenes operations run smoothly.
Responsibilities
* Support and train users, troubleshoot issues and resolve queries
* Identify and analyse areas for continuous improvement
* Develop reports and analyse data to provide insights in process performance
* Act as key liaison with the system vendor, logging and monitoring system issues
* Test enhancements to optimise and improve how we use the system
* The BMC is still being embedded within our organisation, so there's plenty of opportunity to innovate, design new processes and help shape how these business processes work into the future.
Qualifications
* Strong business systems capability: Experience using or administering complex business systems such as project management, contract management, workflow or BPM tools.
* Problem solving and analysis: Ability to troubleshoot issues and understand how data, processes and user roles interact.
* Business process understanding: Skilled in mapping processes, identifying inefficiencies, analysing data and translating business needs into practical system enhancements.
* Training, communication: Confident in supporting users with varying levels of system knowledge, delivering training, answering questions and creating clear and accessible user guides and training tools.
* Positive contribution to culture: You recognise that every day you play an important role in supporting the culture that makes Primary Health Tasmania a great place to work.
Benefits
* Salary packaging up to $15,900 – Use your pre-tax salary for everyday expenses which means you pay less tax and have more money to spend
* Up to $2,650 of pre-tax income can be used to pay for entertainment expenses (meals, holiday accommodation etc.)
* Hybrid working option – blend of working from the office and home (after completion of 6 months)
* Generous leave and family care benefits, such as; additional 5 days of paid Carer's Leave per year, paid Parental Leave, 3 days of paid leave between Christmas and New Year
* Fitness Passport – cost effective access to 30+ pools and gyms
* Discounted private health insurance
* Friendly and inclusive workplace culture which embraces the diversity of its people
About us
We are a not-for-profit organisation funded by the Australian Government to connect care and keep Tasmanians well and out of hospital. We are one of 31 Primary Health Networks (PHNs) in Australia and operate statewide with offices in Hobart, Launceston and Ulverstone. Our people and our values are an important part of what makes Primary Health Tasmania a great place to work. Everything we do is underpinned by our core values – Teamwork, Respect, Accountability and Courage.
How to apply
If you are ready to make your mark in this varied and meaningful role and join a dedicated team who value each other and make a real difference every day, please get in touch.
Be sure to make your application stand out by providing a current resume and a cover letter describing your motivation for applying, and how your unique skills, experience and values align with the requirements of the role as outlined in the Position Description found on our website: www.primaryhealthtas.com.au/careers.
We encourage you to reach out and learn more about this opportunity by calling Bron Lewis – Manager – Procurement on 03 6341 8***
The successful candidate will be required to undergo pre-employment checks including reference checks, Nationally Coordinated Criminal History Check or other screening as necessary depending on the role.
Applications close: COB Wednesday 18 March 2026
Please note: We may commence interviews prior to this date and close the vacancy early if the right candidate is found, so, please apply as soon as possible.
Diversity Statement
We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We recognise the richness that diversity brings to our workplace and believe everyone has the right to feel safe, respected, valued and heard regardless of their ages, nationalities, abilities, religions, genders, sexualities and cultural identities.
Primary Health Network Program – an Australian Government initiative
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