Job Summary
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As a dedicated Housing Officer, you will have the opportunity to make a real impact in our community by managing all aspects of tenancy and property management with heart and professionalism.
This is a challenging yet rewarding role that requires excellent communication skills, strong mediation abilities, and a passion for helping others. If you are a motivated individual who is looking to make a difference in the lives of others, then this could be the perfect opportunity for you.
Key Responsibilities:
* Deliver high-quality tenancy management with respect, dignity, and urgency.
* Educate tenants about their rights and responsibilities.
* Manage rent, arrears, debts, and solve problems before they escalate.
* Conduct inspections, issue and follow up on breaches, and ensure properties are turned around quickly and maintained to standard.
* Handle complex tenancy issues and represent our organization in relevant forums when required.
Requirements:
* You must have experience in housing management, preferably in the public or community sector.
* You should have knowledge of tenancy legislation and property operations.
* You must be a strong communicator and skilled mediator with the ability to de-escalate tense situations.
* You must be able to work independently and as part of a team.
What We Offer:
* A competitive salary.
* Not-for-profit salary packaging (up to $15,900 tax-free).
* Flexible work options and generous leave to support work-life balance.
* Career growth opportunities through professional development funding and real career pathways.
* A supportive culture where your voice is heard.
* An employee assistance program to support your well-being.
How to Apply:
To apply for this exciting opportunity, please submit your resume and a short cover letter explaining how your skills and experience match this role. We look forward to hearing from you!