We are looking for a passionate and skilled User Experience (UX) Researcher to join our team. In this role, you will lead research initiatives of moderate complexity, uncovering valuable insights about users to inform product and service improvements.
About the Role
As a UX Researcher, you will leverage a variety of qualitative and quantitative research methods to understand user needs, behaviors, and motivations. You will translate insights into actionable recommendations and collaborate closely with cross‐functional teams to shape product strategy and drive user‐centric decision‐making.
Key Responsibilities
* Conduct end‐to‐end research projects with minimal supervision, from planning through to insight delivery.
* Identify opportunities to improve products and services through research‐driven insights.
* Apply user‐centered thinking to solve moderately complex product, strategy, and technology challenges.
* Plan and execute both strategic and tactical research initiatives to support business and product goals.
* Adapt research approaches based on evolving user needs and project requirements.
* Analyze and synthesise research findings from multiple sources to guide product direction.
* Build strong collaboration with product managers, designers, engineers, and other stakeholders.
* Communicate findings clearly through high‐quality presentations, reports, and recommendations.
* Priorities research activities across projects and proactively remove roadblocks.
* Contribute to building a holistic research program and expanding team knowledge of users.
About You
* Proven experience in UX research with a strong portfolio of impactful work
* Ability to conduct both qualitative and quantitative research
* Strong analytical and problem‐solving skills
* Excellent communication and stakeholder management skills
* Deep understanding of user needs, behaviors, and motivations
* Experience working in cross‐functional teams in agile environments
* Passion for continuous learning and growth in the UX field
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