Casual Transitional Centre Worker
Corrective Services NSW
Location – Parramatta and Emu Plains
Employment type – Casual
Salary – $42.69 per hour
Your role
This role supports female residents of the Transitional Centre as they prepare for successful reintegration into the community. You will provide support and guidance to the residents and assist them to source clear avenues for pro social behaviours, such as communication, counselling, negotiation and assessment across a range of family, social and legal issues, which will help the women to build stability and independence post‐release. This is a meaningful opportunity to make a real difference in people's lives, work in a supportive team environment, and apply your skills in a role that contributes to safer communities and positive long‐term outcomes.
What you'll do
As part of the Transitional Centre team within Corrective Services NSW, you will support female residents transitioning from custody to the community. You will support the day-to-day operations of the centre, including supporting the residents to meet their case work goals, program pathway, and support behavioural change in line with case management principles.
You will also maintain safety, security and discipline within the Centre, respond to incidents and crisis, conduct required checks and screenings, maintain accurate and confidential records, and support residents to rebuild social and independent living skills. You will build professional, empathetic relationships with residents and connect them with community‐based government and non‐government services.
You'll work as part of a multidisciplinary, supportive team in a secure, fast‐paced residential centre environment focused on rehabilitation, reintegration and positive outcomes.
What we're looking for
* Experience supporting clients in corrections, justice, community services, mental health or a related human services setting, including case management or individual support.
* Ability to work effectively in a secure residential environment, maintain professional boundaries, follow operational procedures, and respond appropriately to challenging behaviours and crisis situations.
* Strong communication and interpersonal skills, with the ability to build professional, empathetic relationships and support residents to access community‐based services.
* High level of professionalism, integrity and discretion, including the ability to maintain confidentiality and accurate records.
Essential Requirements
* Current paid Working with Children Check
* Current unrestricted driver's licence and willingness to drive as required
* Certificate III in Correctional Practice
* Current First Aid certificate
Experience and Additional Requirements
* Experience as a Correctional Officer and/or within therapeutic residential or custodial environments
* Willingness and ability to work across all rostered shifts (A, B, C and D)
* Willingness to escort residents to community and medical appointments (not armed)
* Experience in negotiation, conflict management and de‐escalation
Download the role description.
To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
* A challenging and rewarding career
* Flexible, autonomous work environment
* Competitive pay and conditions
* Training and development opportunities to build and maintain capabilities
* Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) and Corrective Services NSW (CSNSW) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close Sunday, 26 April 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it's like to work for DCJ, please contact the hiring manager For Bolwara TC (Emu Plains) Hayley Robinson via email or for Parramatta TC Manager Christie Lanza via email
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Aeron Santos via email on
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Priority will be given to filling the role at Sydney Metro
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
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Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the 'Discover roles with DCJ in regional NSW' page.