Customer Service Representative
We are seeking a Customer Service Representative to join our team. This is an exciting opportunity for someone to get involved in the Banking sector and contribute to the growth of a successful organisation.
This role will provide you with the opportunity to learn and develop your skills, working closely with experienced professionals who can guide and support you.
About Our Organisation
We are a member-owned mutual with a strong commitment to our community. We have a presence across ACT and South Eastern NSW, with over 20,000 members. We invest our profits back into the community, making us a unique and rewarding place to work.
Responsibilities
* Deliver exceptional customer service to our members, providing timely and professional assistance with their enquiries and transactions.
* Promote banking products and services, focusing on sales targets and objectives.
* Identify members' needs and offer relevant banking solutions to help them achieve their goals.
* BUILD STRONG RELATIONSHIPS WITH OUR MEMBERS.
* Assist with day-to-day operations within the branch, ensuring a smooth and efficient experience for our members.
* Contribute to the Branch's strategy to grow loans and deposits, generating sales opportunities as specified in our budgets and key objectives.
Requirements
* Proven face-to-face sales and customer service experience.
* A reliable car is required - reimbursement provided.
* Exceptional verbal and written communication skills.
* Proficiency with computers.
* Strong time management and decision-making skills.
Benefits
We offer a competitive salary and benefits package, including reimbursement for use of a personal vehicle. You will also have access to ongoing training and development opportunities, helping you to grow and succeed in your career.
About You
We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. If you are a team player with excellent communication skills and a willingness to learn, we want to hear from you!