The place for talentAt Charter Hall, we've been shaping Australia's property landscape for over three decades. We are the country's leading fully integrated diversified property investment and funds management group, trusted for our scale, expertise and performance. Our focus is on high‐quality, well‐located assets that deliver long‐term, sustainable returns for our investors – and enable our tenants to work, grow and connect.We're listed on the ASX100 and manage a diverse range of funds across Office, Industrial & Logistics, Retail, Diversified and Social Infrastructure. But beyond the numbers, we're driven by a clear purpose: to create better futures and deliver long‐lasting value.Our values guide everything we doActive Partnership – We listen deeply and collaborate meaningfully.Genuine Insight – We unlock growth through intelligence and understanding.Inventive Spirit – We explore possibilities with creativity and discipline.Powered by Drive – We act with passion, resilience, and transparency.About the opportunityWe're looking for a proactive and highly organised Administration Assistant who thrives in a fast‐paced, customer‐focused environment. This is a frontline role that supports the Centre Management team and ensures the smooth operation of the centre office. Your work will directly contribute to operational excellence, strong tenant relationships, and high‐quality customer experiences across the centre.In this role, you'll play a key part in ensuring efficient administrative processes, compliance with centre requirements, and timely communication across teams and stakeholders.What you'll be doingRight from the start, you'll do great work with us. In this role, you'll:Manage reception duties including contractor sign‐ins and maintaining key registers.Maintain stakeholder contact lists and support staff travel bookings.Collect, document and track Public Liability Insurance (COC) requirements for tenants.Update and maintain information in Yardi.Arrange contractors for repairs and maintenance.Assist with monthly rent roll processing and raising ad‐hoc tenant charges.Prepare and distribute tenant memos and in emergency, crisis and risk management training and support evacuation procedures.Manage Public Liability incident records using Noggin.Raise purchase orders, process accounts payable invoices and maintain PO summaries.Conduct daily and weekly casual mall leasing compliance checks and reporting.Prepare charity licence agreements and maintain booking registers.Provide admin support to Retail, Centre & Operations Managers.Collect retailer sales figures and manage contractor contractor onboarding and compliance processes.Distribute retailer correspondence and manage daily mail and courier requests.Minute weekly staff meetings and distribute ahead of next meeting.Prepare responses to customer comments.Undertake training across Yardi, Noggin, Tradeshift, Intelligence Bank and SharePoint.Provide marketing and general admin support as required.Maintain office supplies and equipment and manage tenant utility usage charges.Your point of difference: What you'll bringAlignment to our values: Active Partnership, Genuine Insight, Inventive Spirit and Powered by Drive.Strong organisational skills and the ability to work independently without day‐to‐day direction.Excellent verbal and written communication skills for liaising with tenants, customers and contractors.A proactive approach to problem‐solving and managing frontline administrative skills with understanding of financial tasks, reporting and accrual accounting.Experience in office or centre management administration (retail experience desirable but not essential).High level of computer literacy across: Word, PowerPoint, Excel, Outlook and Microsoft TeamsBenefits that matterTogether, our efforts shape the success of our customers and communities for years to come. That spirit of shared success is just as important for our people. And, it's not just something we say. Our employees are invested in our business as shareholders, and we're invested in them – through meaningful career opportunities, thoughtful benefits and a culture that puts people first.Here's what that looks like:Wellbeing – Sonder EAP, AIA Vitality and Embrace, vaccinations, WELL workplaces.Wealth – Financial wellbeing programs, competitive short‐ and long‐term incentives, salary continuance insurance, travel perks with Qantas and Accor.Leave – Wellbeing leave, birthday leave, career breaks, thank you day.Learning – On‐the‐job development and mentoring, LinkedIn Learning and study support.Family – 20 weeks primary and 10 weeks secondary carers leave, school holiday programs.Ready to join us?Apply now or reach out confidentially to Alex Smout and join a team that's shaping tomorrow.