About the Role
The Community Mental Health Engagement Worker (CMHEW) plays a vital role in assisting consumers and their families/caregivers navigate mental health services, providing information to enhance access to other services, and supporting clinicians in their therapeutic work.
This position involves mainly telephone-based interactions, with occasional face-to-face meetings to maintain clinical engagement and facilitate assistance in completing complex paperwork such as referrals for access to other services.
All duties of the CMHEW are undertaken under the general supervision of appropriate members of the multi-disciplinary community mental health team, with regular clinical supervision provided by a team member of the same discipline.
Access to discipline-specific activities is a core component of the professional development of the CMHEW.
The CMHEW may provide support to any consumer accessing community-based adult mental health services but is expected to focus predominantly on consumers with high-level needs.
This role offers a professional pathway for newly registered health practitioners. All duties of the CMHEW are undertaken under the general supervision of a qualified health practitioner from the multi-disciplinary community mental health team.
The CMHEW will not be the sole provider of services to consumers and will have access to clinical expertise at all times, escalating concerns about potential risk or deterioration in a consumer's health when necessary.
Key Responsibilities
* Assist consumers and their families/caregivers in navigating mental health services
* Provide information to enhance access to other services
* Support clinicians in their therapeutic work
* Mainly telephone-based interactions with occasional face-to-face meetings
* Completing complex paperwork such as referrals for access to other services
* Working under the general supervision of the multi-disciplinary community mental health team
Requirements
* Recently graduated health practitioner with current registration with the Australian Health Practitioner Regulation Agency
* Strong interest in mental health and well-being
* Well-developed interpersonal skills, including excellent telephone manner, clear communication skills, both verbal and written
* High level of administrative, logistic, schedule management, organisational, and time management skills
* Understanding of the range of issues experienced by people experiencing mental illness presenting with high-level needs
* Possession of a full current Victorian driver's license
* Able to display the ability or understanding of AOD screening and assessment of substance use/withdrawal and the principles of an integrated mental health and AOD treatment approach
What We Offer
* Generous salary packaging options
* Subsidised staff parking
* Discounted leisure memberships
* Flexible work practices
* Options to purchase additional leave to support work/life balance
* Paid parental leave
* Professional development and study leave
* A confidential employee assistance program (EAP)
* Social club membership
* Create Outstanding monthly, bi-monthly, and annual reward and recognition program