Job Title:
Quality Assurance Specialist
-----------------------------------
About the Role:
The Quality Assurance Specialist is responsible for maintaining and enhancing quality assurance processes within forensic and compliance-oriented environments. This role requires exceptional attention to detail and a deep understanding of standards such as ISO 18385, particularly relating to the supply of DNA kits for law enforcement.
This role is suited for individuals with a background in food or laboratory compliance and familiarity with ISO 18385 standards, particularly in forensic supply chains such as DNA kit distribution to law enforcement.
A day in the life of a Quality Assurance Specialist...
* Conduct internal and supplier audits; update procedures to meet ISO standards.
* Manage environmental sampling and report lab results.
* Perform trend analysis and recommend corrective actions.
* Monitor risks and continuous improvement via Event Record App.
* Prepare standard reports on quality outcomes.
* Maintain supplier documentation and support reviews.
* Oversee calibration and maintenance of equipment.
* Review and update quality procedures aligned with operational changes.
* Assess product/process risks to ensure compliance.
* Support development of new forensic products and kits.
* Record quality data using approved databases.
What You Need to be Successful in this Role...
* Background in quality assurance or a related field.
* Experience with standards such as ISO 18385, particularly in forensic or laboratory settings.
* Familiarity with manuals and processes related to food safety or forensic applications.
* Attention to detail and accurate event recording.
* Proficient in SharePoint and documentation management.
* Experience working in ISO8 cleanroom or classroom environments.
* Sound organisational and planning skills, demonstrating exceptional attention to detail.
* Sound analytical and problem-solving skills.
* Sound communication skills (verbal and written).
* Sound computer literacy, particularly Microsoft Office applications and the capacity to adopt new technologies to support business improvement.
Benefits:
Competitive Salary Package: Be rewarded for your hard work with an attractive salary.
Salary Packaging: Increase your take-home pay.
Continuous Learning Opportunities: Work alongside industry-leading professionals who are dedicated to helping you excel and advance your career.
Work-Life Balance: Enjoy the freedom to create a flexible schedule that fits your lifestyle.
Supportive Team Environment: Focus on what you do best, with strong operational and administrative support behind you every step of the way.
Incredible Perks: Fitness Passport and confidential counselling through our Employee Assistance Program.
A Culture Like No Other: Be part of a vibrant, positive work environment filled with team-building activities and a strong sense of community.
-----------------------------------
About Us:
We are a leading Australian for-purpose organisation dedicated to helping people with disabilities live the life they envision. We operate across Eastern Australia, supporting over 5,000 individuals and employing more than 5,000 staff.
Our organisation is undergoing significant transformation as the NDIS and social and technological advancements reshape the landscape of disability support in Australia.