Overview
Aged Care Quality Clinical Support Officer. We are seeking a dynamic and dedicated professional to support and lead quality improvement and care governance across our aged care services. This role offers an opportunity to work at the intersection of frontline aged care and strategic quality development. (Various tenure available)
Are you a Registered Nurse passionate about improving care outcomes for older adults? Do you have a strong understanding of quality systems, clinical governance, and the Aged Care Quality Standards?
This role will make a direct impact on our residents’ quality of life while supporting staff development and best practice care.
About the Role
As the Aged Care Quality Clinical Support Officer, you will work across both the Aged Care Division and the Quality and Learning team to:
- Promote high standards of care and service delivery
- Monitor and support compliance with aged care legislation and standards
- Lead quality improvement projects and internal audits
- Coach and support clinical and care staff to enhance capability and confidence
- Prepare for accreditation and support external regulatory processes
- Ensure resident safety and dignity through proactive care governance
What You’ll Bring
- Current AHPRA registration as a Registered Nurse
- Minimum 3 years’ experience in residential aged care or related healthcare
- Knowledge of the Aged Care Quality Standards and accreditation processes
- Skills in clinical auditing, incident management, and continuous improvement
- Strong interpersonal and communication abilities to support and influence teams
- A collaborative, proactive mindset with a focus on excellence in care
- Qualifications in quality improvement or governance will be highly regarded
What We Offer
- A stable, full-time role within a supportive and values-driven team
- Opportunities to influence positive change and resident outcomes
- Flexible, collaborative working environment across multiple sites
- Ongoing professional development and training opportunities
- A chance to be part of a forward-thinking aged care leadership team
About Central Gippsland Health
Central Gippsland Health (CGH) is a sub-regional health service and the major provider of health and aged care services in the Wellington Shire. CGH is located in the City of Sale which is 215 km east of Melbourne. The City of Sale is an ideal access point for the Gippsland Lakes, 90 Mile Beach and the Victorian Alps.
CGH provides acute care as part of an integrated service delivery model across Wellington Shire and beyond. The service provides beds across three campuses (Sale, Maffra and Heyfield). Acute services include an emergency department, critical care unit, neonatal critical care unit, three operating theatres, day procedure unit, oncology and dialysis services in addition to general medical and sub-acute services including rehabilitation. CGH is a major provider of aged care and community services in the Wellington Shire, operating four residential aged care homes located in Sale, Maffra, and Heyfield.
We also provide a wide range of community-based services that support people to remain healthy, active, and independent in their own homes, including Home Care Packages and other in-home supports. Our integrated model of care is supported by a multidisciplinary allied health team offering physiotherapy, dietetics, occupational therapy, speech pathology, and social work. We also provide accessible public dental services and are affiliated with Monash University’s School of Rural Health.
About Us:
Join our dynamic team at Central Gippsland Health, where we are committed to providing comprehensive health and aged care services across the region. Our integrated approach ensures that we cater to all aspects of care, making a significant impact on the lives of our community members.
All appointments are made subject to the candidate providing a current satisfactory National Police Certificate and obtaining a Working with Children Check.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
Application Questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- Have you worked in a role which requires a sound understanding of the residential aged care accreditation standards?
- Do you have a current Working With Children (WWC) Check?
- Do you have a current Police Check (National Police Certificate) for employment?
We serve an immediate population of approximately 42,000 in Central Gippsland, and reach a wider community in East Gippsland in terms of more specialised services such as perinatal services, critical care and surgery. The current focus of the health service is to break down traditional program barriers and service delivery silos to develop an efficient system that puts people at the center of care, consistent with the principles embedded in the “active service model”.
Source: This is an extract from the company’s own website.
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