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Description
AWS Shield is looking to hire a highly motivated, best-in-class Systems Development Manager for our Distributed Denial of Service (DDoS) Response Team to lead a team of engineers that will drive the security and stability of our network, while innovating the automation of our operations.
The ideal candidate will have a proven track record of technical leadership, success in driving complex issues to resolution, and an "automation first" mindset. They should demonstrate in-depth knowledge of systems engineering and/or security, and be able to clearly communicate with customers during escalations. Operational excellence in supporting large-scale service provider or enterprise environments, including event management, is essential. The candidate will manage complex stakeholder relationships, both technical and leadership. A love for working with new technologies and pushing technological boundaries is essential
This is an excellent opportunity to join Amazon's world-class technical teams, leading some of the brightest engineers, while developing your skills and furthering your career within one of the most innovative tech companies worldwide.
Key job responsibilities
* Drive continuous improvement from disparate data through tooling and automation.
* Identify outcomes, design project plans, and drive the right actions to build the technical acumen on the team.
* Collaborate and learn from world-class leaders to meet world-class challenges, every day.
* Hire, train, and grow new AWS engineers.
* Drive continual improvement in systems operations through tool building and automation.
* Drive root cause analyses, in collaboration with software development teams, and influence local development to improve operational performance.
* Report on the health of these services at an executive level.
* Develop relationships with internal and external customers and drive resilience through automation.
* Work in an environment where operational excellence and automation are prioritized.
* Hold or be able to attain an Australian Government Security Vetting Agency clearance.
A day in the life
It's always Day 1 at Amazon. A Shield Response Team Systems Engineer Manager drives the technical direction, manages projects, and ensures engineers are set up for success. The role involves building and delivering the latest features and software releases for our air-gapped customers.
About The Team
AWS Infrastructure Services manages the design, planning, delivery, and operation of AWS global infrastructure, supporting all AWS data centers, servers, storage, networking, power, and cooling equipment to ensure continuous customer access. The team comprises diverse roles including software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. The culture emphasizes safety, security, capacity, and inclusivity, encouraging bold ideas and ownership.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all preferred qualifications, we encourage you to apply. Our culture supports those starting their careers, non-traditional paths, and alternative experiences.
Why AWS
AWS is the world's most comprehensive cloud platform, pioneering cloud computing with a broad suite of products trusted by startups and Global 500 companies alike.
Work/Life Balance
We value work-life harmony and offer flexibility to support your success at work and at home.
Inclusive Team Culture
We promote curiosity and connection through employee-led affinity groups, inclusion events, and fostering innovation via diverse perspectives.
Mentorship and Career Growth
We support continuous learning, mentorship, and career development to help you grow professionally.
Basic Qualifications
* 8+ years of hands-on systems engineering and administrative experience in networking, storage, and operating systems.
* 4+ years managing a team delivering large-scale systems in an Agile environment.
* 3+ years leading systems engineering and operations in a 24x7 environment.
Preferred Qualifications
* Experience with scripting (Bash, Python, Ruby).
* Experience with deployment automation and monitoring processes.
* Knowledge of distributed systems, TCP/IP networking, IP routing, load balancing, security architecture, and core network technologies.
* Proven record of service improvement and operational optimization.
* Strong communication and technical leadership skills.
Acknowledgement Of Country
Amazon acknowledges the Traditional Custodians of country throughout Australia, paying respects to their elders past and present, and extending respect to all Aboriginal and Torres Strait Islander peoples.
IDE Statement
Amazon is an equal opportunity employer. Support for disability accommodations during the application process is available at
Company: Amazon Support Services Pty Ltd
Job ID: A3013250
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Quality Assurance, Information Technology, and Engineering
Industries
* IT Services and IT Consulting
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