Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. This role plays a vital part in delivering exceptional service experiences to our members, ensuring their needs are met and exceeded.
In this dynamic environment, you will be responsible for handling face-to-face, phone, and email enquiries, performing general administrative tasks, managing bookings, and providing support to other departments as required. If you possess excellent communication skills, a passion for delivering outstanding customer service, and the ability to thrive in a fast-paced environment, we encourage you to apply.
About You
To succeed in this role, you will need to possess:
* A current CPR certificate or willingness to obtain
* Previous experience in customer service or administration (desirable)
* A current Working with Children Check
Benefits and Growth Opportunities
This role offers the ideal foundation for those looking to explore a future in health and recreation or simply wanting a great casual gig with purpose. On-site training options are available to help you become qualified in Aquatics or fitness to serve your community. With flexible hours and free facility membership, you'll enjoy a rewarding work-life balance while making a real impact.
Why Join Our Team?
Our Recreation Centres provide welcoming and inclusive spaces for people from all walks of life. As part of our team, you'll have the opportunity to build valuable leadership and life skills while contributing to the wellbeing of vulnerable and underrepresented communities. We value integrity, respect, and teamwork, and we're committed to supporting your growth and development every step of the way.