About the role
Dr Christy Graff is seeking a part time medical receptionist to join the team, working for 1-2 days a week initially. This is a part time role, providing you with the flexibility to work around your other commitments. As a medical receptionist, you will be the first point of contact for patients, playing a vital role in ensuring a smooth, professional and friendly experience for all who visit the practice.
What you'll be doing
* Greeting and welcoming patients as they arrive at the practice
* Scheduling and managing patient appointments, including booking, rescheduling and cancellations
* Taking payment for appointments and liaising with Dr Graff's PA for billing practices
* Handling phone inquiries from patients and other healthcare providers
* Assisting with general administrative duties as required and reporting to Dr Graff and her PA
* Maintaining a high level of customer service and confidentiality at all times
What we're looking for
* Previous experience in a medical reception or customer service role
* Strong organisational and time management skills
* Excellent communication and interpersonal skills
* Proven ability to work well under pressure and in a fast-paced environment
* Preferably proficient in using medical software (Gentu) and Microsoft Office
* Understanding of medical terminology and confidentiality practices
What we offer
We are a small, friendly supportive practice that prioritise communication and staff wellbeing. You'll have the opportunity to work alongside a dedicated and experienced medical team, with the chance to expand your skills and knowledge. We offer competitive casual rates and a commitment to your professional development. There will also be opportunity to work from home.
About us
Dr Christy Graff is a trusted and respected orthopaedic surgeon specialising in Foot and Ankle and Paediatric Orthopaedics. Her mission is to provide high-quality, compassionate healthcare to all her patients. We pride ourselves on providing dedicated patient centred care, excellent outcomes and our helpful and friendly staff.
If you're interested in this exciting opportunity, please apply now.