Melbourne, Victoria | RACV Head Office
- New Opportunity | Permanent Full Time | Hybrid Working
- Competitive Salary | Discount on RACV Products
**Great things start here**
Be part of our future, dive beyond the data and inspire better outcomes for all Victorians. RACV uses insightful analysis - above and beyond "just the numbers" - to design and deliver pragmatic and class-leading solutions. You'll join a diverse team creating multi-channel products and experiences for customers on the road, at home, at our clubs and resorts, and consuming low-carbon energy.
**About the Opportunity**
Reporting to the Senior Manager, Strategy & Insights, you will be responsible for contributing to the development of evidence-driven strategies, plans and outcomes, for the Membership Division and all RACV businesses.
**This could be just the right role for you**
Good strategy development is at the heart of any business' success; few other roles allow you to learn as much about "what makes things work well" (and why) and encourage the wide range of engagement and influence needed to turn ideas into Business as Usual.
Key responsibilities will be:
- Identifying, extracting and combining internal and external data into complete and renewable datasets that describe complex issues
- Structuring and using robust data models to deliver insightful findings that resolve key strategic and tactical issues
- Synthesizing findings to into compelling and commercially viable business cases and recommended actions
**What you'll need to be successful**
- 2+ years' experience in data-led strategy development or customer analytics in a consulting or blue-chip corporate environment.
- Tertiary qualification in relevant business discipline such as commerce, marketing, economics etc. Masters or postgraduate desirable.
- Hands-on ability to manipulate, analyse, align and synthesize data into insight across multiple data sources (internal databases, external databases, qualitative & quantitative customer research).
- Experience using SQL, Tableau or Power BI, and Microsoft Excel for the purpose of data extraction, compilation, and analysis
- Strong collaboration and influencing skills with senior audiences.
- Willingness to participate in high-stakes strategic projects, from scoping through to execution, in an analysis and insight focused role.
- Ability and desire to develop impactful strategic marketing tools and messaging, customer engagement and communication programs, loyalty schemes, pricing, program prioritization and monitoring.
**The RACV difference**
As one of Australia's largest member organisations, we are financially strong, and can afford to make strong multi-year investments in driving enhanced member experience.
We have an increasingly integrated set of technology across Salesforce, Adobe, and Microsoft platforms, and a pipeline of enterprise-level projects delivering multi-channel interactions with members, customers, and prospects.
**Application Process**
Submit your CV.
- Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment. _
- All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment._
- How to apply:
- If you have **NOT** registered with our Online Application System, you can begin your Application