At the forefront of our fast-paced IT Operations team, we're seeking a driven Service Desk Analyst to fill a pivotal role.
This individual will serve as the primary point of contact for IT support across our network.
* Responding promptly to Level 1 support requests via various channels
* Identifying and resolving hardware and software issues through meticulous troubleshooting
We prioritize employee growth and offer tailored training pathways to foster professional development.
Our benefits package includes discounts, paid parental leave, flu shots, flexible working arrangements, and complimentary electric vehicle charging.
Key Responsibilities:
* Delivering timely and effective technical assistance to employees
* Collaborating with cross-functional teams to resolve complex issues
We are committed to creating an inclusive work environment that supports the well-being and success of our employees.