Job Title: Sales Support Officer
Are you a detail-oriented and organized individual looking for a role that combines administrative tasks with sales support? As a Sales Support Officer, you will play a key role in supporting the sales team by managing administrative tasks, coordinating customer communications, and ensuring smooth execution of sales processes.
Key Responsibilities:
* Prepare quotes, proposals, and tender documentation to assist the sales team in securing new business opportunities.
* Maintain and update customer records in the CRM system to ensure accurate and up-to-date information.
* Coordinate with logistics and procurement teams to ensure timely delivery of products and services to customers.
* Respond to customer enquiries and provide support throughout the sales cycle to build strong relationships and drive revenue growth.
* Track and report on sales performance metrics and pipeline activity to identify trends and areas for improvement.
* Schedule meetings and follow-ups for the sales team to optimize their time and productivity.
We are seeking an experienced Sales Support Officer who can bring their skills and expertise to our team. If you have a proven track record in sales support or a related field, we encourage you to apply.
Requirements:
* A minimum of 2 years' experience in a sales support, customer service, or administrative role.
* Familiarity with CRM and ERP systems, such as Salesforce or HubSpot.
* Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
* A valid driver's license is required for travel to client sites.
* The ability to gain Baseline or NV1 security clearance is necessary for this role.