We are seeking a dedicated Service Desk Analyst to join our team. As a key member of our support staff, you will play a vital role in providing exceptional customer service and technical support.
Key Responsibilities:
* Resolve customer issues efficiently and effectively.
* Collaborate with service support teams to deliver high-quality solutions.
* Utilize your ICT qualifications and ITIL certification to drive process improvements.
Requirements:
* At least 3 years of experience in a similar role.
* Relevant ICT qualifications.
* ITIL certification.
What We Offer:
* Competitive remuneration package.
* Flexible working arrangements.
* A strong focus on diversity and inclusion.