Government Position | 12-Month Contract | Competitive Rate
Great opportunity for an experienced APS5 Internal Reviewer or Case Manager to join a reputable Federal Government Department in Newcastle
**APS5 Internal Review Officer - Charlestown**
**Rate: $55.24/Hourly**
**Contract: 12-months**
**Days: Mon - Fri**
**Location: Charlestown**
**Your new company**
You will be working with a community-based organisation. They provide essential services to many Australians with their focus around supporting those in need and making a difference for each of their customers. This is an exciting opportunity for an experienced Internal Review Officer or Case Manager to join this established team.
**Your new role**
As an Internal Review Officer, you will be responsible for:
- Gathering information regarding the nature and context of review requests
- Informing customers of the decisions, reviews, and appeals process
- Following operational guidelines and policies to make evidenced based decision-making
- Manage and monitor caseloads ensuring completion in identified timeframe's
- Contribute to quality improvement activities and ensuring enhanced service delivery practice, processes, and systems
**What you'll need to succeed**
- Ability to manage competing deadlines and prioritise tasks
- Be proficient in Microsoft Work & Excel, and confidently use different technologies
- Excellent verbal and written communication skill
- High level attention to detail and accuracy
- Experience in a similar role is essential
**What you'll get in return**
- 12-month contract with the possibility for extension
- Working with a friendly and established team
- Weekly pay cycle
- Occasional hybrid working opportunities
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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