Delicatessen Operations Manager
This pivotal role in the heart of our store's daily operations involves leading a team at the front line of customer experience. As you take on this supervisory position, you'll be responsible for managing your staff, inventory, and the overall service provided to our customers.
Key Responsibilities:
* Supervise the day-to-day activities of the deli department, including rostering, ordering, and ensuring the quality of products offered.
* Provide exceptional customer service and create a positive shopping experience that sets us apart from competitors.
* Identify opportunities for process improvements and contribute to strategic business growth plans.
* Ensure compliance with health, safety, and regulatory requirements to maintain a clean and safe environment for both customers and employees.
* Lead, train, and develop your team to ensure they have the necessary skills to excel in their roles.
Requirements:
* A proven track record in retail management or supervisory roles is essential.
* Strong expertise in deli/food service operations and excellent customer service skills are vital.
* Excellent problem-solving, decision-making, and leadership abilities are crucial for success in this position.
* Ability to work efficiently in a fast-paced environment and adapt to changing circumstances.
* Proficiency in using retail systems and technology to streamline processes and improve efficiency.
* Reliable public liability insurance is necessary for flexibility during shifts.