Job Overview
The Senior Cyber Security Analyst role is a critical position within our organization.
This individual will play a pivotal part in managing day-to-day SOC operations, personnel, projects, and issues. They are responsible for mentoring and offering feedback to junior analysts while overseeing the daily execution of services.
Key Responsibilities:
* Lead and develop the frontline SOC team by setting goals, developing action plans, and driving service growth and areas of opportunity.
* Maintain SLA compliance through proactive monitoring and timely issue resolution.
* Facilitate effective communication among team members by leading team meetings and ensuring urgent information is shared promptly.
* Conduct regular meetings with Service Delivery Manager and staff to discuss progress, challenges, and opportunities for improvement.
* Collaborate with colleagues to facilitate team meetings, observe team dynamics, and provide input at leadership meetings.
* Manage personnel to foster a positive and productive work environment.