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Customer Experience Roles
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We're building a high-performing, people-focused team that works collaboratively to deliver excellence across the entire customer journey.
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Key Areas of Contribution
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* Creating meaningful and memorable customer interactions across phone, email, and face-to-face.
* Supporting caravan sales and handover processes with care, clarity, and professionalism.
* Coordinating bookings, appointments, and updates using CRM and scheduling tools.
* Delivering administrative excellence to keep processes efficient and organized.
* Collaborating across departments to solve problems and exceed expectations.
* Strengthening customer loyalty through every interaction.
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About You
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You're someone who brings warmth, clarity, and confidence to everything you do. You're calm under pressure, take pride in the details, and enjoy turning great service into lasting impact.
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We'd love to hear from you if you have:
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* Experience in customer service, reception, sales support, or admin.
* Excellent communication and interpersonal skills.
* Strong organizational and multitasking ability.
* Confidence using digital tools (e.g. Microsoft Office, HubSpot, CRMs).
* A proactive, solution-oriented mindset.
* A desire to grow your career in a values-led, forward-thinking business.
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Why Join Us?
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* Be part of a passionate team in one of Australia's most desirable coastal locations.
* Contribute to a brand known for innovation, quality, and integrity.
* Enjoy a Monday–Friday schedule that supports lifestyle and wellbeing.
* Join a company that values its people and champions internal growth.
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If this sounds like your kind of environment, we'd love to hear from you.
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