Alfred Health is a leader in health care delivery, improvement, research, and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, offering ambulatory, inpatient, and home and community-based services.
Position Details
Ongoing, Part Time (48 hours per fortnight), HS1 Classification
Located at the Melbourne Sexual Health Centre, we offer great staff benefits.
About Melbourne Sexual Health Centre
The Melbourne Sexual Health Centre (MSHC), part of Alfred Specialty Medicine at Alfred Health, is situated in Carlton. It specializes in the diagnosis and treatment of sexually transmissible infections (STIs), including HIV/AIDS and hepatitis C. MSHC is renowned for clinical excellence, innovation, research, and ongoing postgraduate training. The staff of approximately 100 includes administrative support, ICT, counselors, doctors, nurses, researchers, and postgraduate students.
The Role
A Client Service Officer at MSHC provides comprehensive administrative support to the clinical team and clients. Responsibilities include reception, appointments, switchboard, COVID Entry Point Screening, data entry, medical records management, client communication, billing, and supporting clinical and research staff.
Work Hours
Monday – Friday, 8.30 a.m. to 5.30 p.m.
Qualifications and Experience
Demonstrated face-to-face client/patient/customer service experience
Experience in reception and administrative support within healthcare
Accurate data entry skills
Proficiency with computer technology
Eligibility for a Medicare PRODA account
Staff Benefits
Salary packaging and novated leasing through Maxxia
Health and wellbeing incentives
Discounted health insurance
Application Process
For inquiries, contact Alison Levey at alevey@mshc.org.au. Applications close at 11 pm AEST on Friday, 23rd of May.
Additional Information
Alfred Health is an equal opportunity employer, committed to diversity. Applications from Aboriginal and Torres Strait Islanders are encouraged. In accordance with the COVID-19 Mandatory Vaccination Order, all employees must be fully vaccinated (3 doses) or have an exemption. Similarly, influenza vaccination is required unless exempted.
About the Company
The Alfred Hospital, also known as The Alfred, is a leading tertiary teaching hospital in Melbourne, Victoria.
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