Job Overview
This role involves providing technical assistance to customers and sales teams through multiple channels. Responsibilities include receiving technical queries, offering solutions, creating CAD designs, generating marketing materials, and assisting with fire safety testing.
* Receive, log, and respond to technical inquiries
* Provide technical information and solutions to customers via phone, email, and on-site visits
* Design, model, and create technical drawings for both internal and external use
* Generate technical and/or marketing literature
* Prepare and install equipment for fire testing
* Perform additional tasks as required
* Technical problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Proficiency in CAD design software
* Strong analytical and organizational skills
The successful candidate will enjoy a dynamic work environment, opportunities for professional growth, and competitive compensation and benefits packages.