Overview
Telstra Retail: Full Time Customer Service & Sales Consultant – Tweed City
Ready to Make a Difference? Join Our Iconic Team at Telstra As a Retail Customer Service & Sales Consultant, you'll help customers find tech solutions that enhance their lives and contribute to Telstra's purpose of building a connected future.
What You'll Be Doing
Deliver Exceptional Customer Experiences:
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
Be the Go-To Tech Expert:
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
Achieve and Excel:
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
Collaborate and Contribute:
Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
Annual Fixed Remuneration:
$64,****** per year (Junior Rates apply for those under 20 years of age).
Penalty Rates:
Additional 25% for weekday hours after 6 PM, 25% for Saturday hours, 100% for Sunday, and 150% for public holidays.
Superannuation:
12% superannuation included.
Generous Discounts:
30% off Telstra services and exclusive offers with over 240 brands and partners.
Leave Options:
16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and up to 4 weeks additional leave.
Training & Career Growth:
Access over 17,000 learning programs with LinkedIn Learning and participate in the Future Ready program to build your skills.
Flexibility:
Flexible working hours and supportive parental leave arrangements.
Recognition & Rewards:
Monthly performance rewards and other recognition programs.
Inclusive Culture:
Diverse and inclusive team where everyone is valued and respected.
Is It You We're Looking For?
Great Communication Skills:
Natural at connecting with people and making their day better.
Solution-Oriented Approach:
Able to think on your feet and tailor solutions for each customer.
Sales Drive:
Motivated to achieve and exceed sales targets and KPIs.
Passion for Learning:
Eager to grow and develop in a dynamic environment.
Resilience and Positivity:
A can-do attitude, even when things get busy.
Customer-Facing Experience:
Previous experience is a plus but not required; enthusiasm and a willingness to learn are valued.
How to Apply
Ready to kickstart your journey with us? Click "Apply Now" to submit your application. After applying, expect an email from our partner HireVue to complete the next step in our assessment process.
#J-*****-Ljbffr