About the role
We are seeking a dedicated individual to play a key role in supporting the technical needs of our organisation. In this role, you will provide prompt and effective assistance with both hardware and software systems, ensuring that end-users\' requirements are met efficiently. You will collaborate closely with team members across different departments to troubleshoot issues, resolve technical problems, and minimise service disruptions. Your proactive approach will be essential in maintaining smooth operations and delivering a high level of customer satisfaction, which has a meaningful impact.
About you
You have a passion for technology and a problem-solving mindset; you are highly motivated and work well within a multi-disciplined technical team. Previous experience with Microsoft Windows & Office 365 based environment is essential. A practical understanding of application support, help desk operations, security, backup, and recovery techniques is is highly desirable. The ideal candidate must be willing to travel to our offices in Gisborne and Kyneton as required.
Working at Macedon Ranges Shire Council
At Macedon Ranges Shire Council, we\'re passionate about building a thriving workplace where everyone feels respected, valued and empowered to contribute. You\'ll work together alongside supportive and collaborative colleagues who share our values of honesty, accountability and innovation. We champion a culture of belonging through a variety of workplace flexibility options, and calendar of wellbeing, diversity and inclusion related programs and initiatives.
Versatile Working Arrangements
Purchased Leave
Discount on memberships at Council gym and pool facilities
Employee Assistance Program
Access to hundreds of exclusive workplace benefits via our Employee Benefits platform
Interviews are expected to be held from the week commencing 13 October 2025.
Closing Date:
10 October 2025 at 5:00pm.
How to apply
To apply please click below and follow the prompts. Please have a copy of your current
Resume
, responses to
Selection Criteria
for the role and a
Cover letter
ready to attach.
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📌 Service Desk Officer
🏢 Macedon Ranges Shire Council
📍 Victoria