The Panaceum Group is one of the most progressive groups of health care providers and practices in Western Australia. As an early visionary in integrated health services, we believe our regional locations shouldn't compromise our patient's access to the best quality care.
Our team comprises more than seventy people across four sites which all offer both enviable lifestyles and clinical diversity. We are a values-driven, innovative regional medical group, who strive to exceed what's considered a market-leading inpatient experience and offer unique workplaces supported by teams who care. We believe health and wellness is a collaboration between patients and their providers and we seek to partner with compassion for a better overall experience.
We are seeking enthusiastic medical receptionists to fulfill full-time position in our Medical Department who has a passion for healthcare and wellness.
This roles serves as our primary connection points to assisting customers and healthcare professionals. A key aspect of these roles is to manage patient, client and doctor requirements efficiently and effectively with utmost customer service.
General duties include:
Providing administrative assistance to our clinical team
Customer service and billings
Managing phone enquiries and handling a busy phone line
Front counter customer service
Appointment booking and billing
The successful applicant must have:
Excellent communication skills
Experience is preferred but not essential
Computer skills
High organisational skills
Attention to detail
Rapport building skills
Fabulous Customer Service Skills
Accountability
Can work under pressure
Previous experience using Best Practice Desirable
We are looking for people to join our team who are energetic, friendly, innovative, proactive and who can work under pressure. As a member of our team, you will need the ability to exercise compassion, discretion, confidentiality, and work as a team member. Panaceum Group welcomes like-minded people to join our community of innovative, compassionate health care professionals who thrive in Western Australia.
Location: We are looking for a medical receptionists at both locations Panaceum Medical (Geraldton) and Panaceum Northampton (Northampton). Please mention your preferred location in the application.