Job Overview
We are seeking a highly skilled and customer-focused Barista/Supervisor to join our team. As a key member of our operations, you will be responsible for managing the day-to-day activities of our cafe, ensuring exceptional customer service and high-quality food and beverage offerings.
Key Responsibilities:
* Customer Service: Provide top-notch customer service, responding promptly to customer inquiries and resolving any issues in a professional and courteous manner.
* Food Handling: Maintain the highest standards of food safety and handling practices, adhering to all relevant regulations and guidelines.
* Sales and Customer Engagement: Drive sales growth through effective upselling and cross-selling techniques, fostering strong relationships with customers and encouraging repeat business.
Requirements:
* Customer Service Experience: Minimum 1 year of experience in customer-facing roles, with a proven track record of delivering exceptional customer experiences.
* Food Handling Experience: Minimum 1 year of experience in food handling or preparation roles, with a strong understanding of food safety and handling practices.
Benefits:
* Employee Discount: Enjoy discounts on food and beverages purchased at our cafe.
* Free Drinks: Receive complimentary drinks as part of your employment package.
Work Arrangements:
* Shift Work: Be available to work a range of shifts, including morning, afternoon, and weekend shifts.
* Rotating Roster: Participate in a rotating roster to ensure adequate coverage during peak periods.
Location:
Tweed Heads, NSW 2485 - Reliably commute or planning to relocate before starting work (preferred).