Job Title
We are seeking an exceptional leader to manage the operations of our aquatic facilities. This is a unique opportunity to drive operational excellence, lead a high-performing team, and create vibrant community connections in a fast-paced environment.
Key Responsibilities
* Oversee all aspects of the facility from aquatic programs to customer experience and team leadership.
* Lead end-to-end operations at Centenary Aquatic Centre and Spring Hill Baths, ensuring consistency, quality, and compliance.
* Champion health and safety, risk mitigation, and continuous facility improvement.
* Inspire, mentor, and lead a dynamic team of supervisors, instructors, lifeguards, and front-of-house staff.
* Ensure best-practice delivery of aquatic and fitness programs, collaborating with program managers to drive quality and participation.
* Grow venue participation through strategic partnerships, local engagement, and marketing initiatives.
Requirements
* Experience managing complex, high-volume facilities.
* Exceptional leadership and operational management skills.
* Deep knowledge of aquatic operations, compliance, and industry standards.
* Proven ability to lead large, diverse teams with energy and professionalism.
* Commitment to outstanding customer service and community connection.
Why You'll Thrive Here
This role offers the perfect blend of challenge, growth, and fulfillment for talented professionals who are passionate about delivering exceptional experiences. Our team is dedicated to creating a positive and inclusive work environment where everyone feels valued and supported.
About The Role
The successful candidate will be responsible for overseeing the day-to-day operations of our aquatic facilities, including leading a team of staff, managing budgets, and developing strategies to improve customer satisfaction and retention.