OverviewAre you passionate about tech and ready to make a real impact?
Join Higgins Coatings — a proud family business with 76 years of industry excellence — as our next IT Service Analyst.
Be part of a dynamic team that values innovation, growth, and your unique talents!
ResponsibilitiesTroubleshoot and fix tech issues with hardware, software, networks, and mobile devices.Create easy-to-understand guides to help teammates level up their skills.Welcome new team members with onboarding support and tech setup.Keep our IT assets organized and up-to-date.Travel interstate now and then to roll out recent systems and tech upgrades.What you'll need1-2 years in a Service Desk or similar role.A relevant IT qualification or degree (or working towards one).
Know your way around Microsoft tools: Active Directory, Windows 10/11, Office365, Teams, Intune, iOS devices.Bonus points for experience with Power Platform (Power BI, Power Automate, Power Apps), SharePoint, or Dynamics.A great phone communicator who loves building relationships.Flexible, proactive, and eager to learn.Willing to work outside usual hours on occasions and travel interstate when needed.What's on OfferBase Salary $60,000 - $65,000 + super.Tech Gear: Company iPhone, iPad, and Laptop.Career Growth: Ongoing training, certifications, and plenty of opportunities to level up.Awesome Culture: Join a successful company and supportive team that celebrates success.We're not working with recruitment agencies at this moment.
Successful candidates will need a National Police Check.
We celebrate diversity and welcome Women, Aboriginal, and Torres Strait Islander applicants!
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📌 It Service Desk Analyst
🏢 Higgins Coatings
📍 Melbourne