As a Communications Officer, you will play a crucial role in providing high-quality communication services to internal and external stakeholders. The Communications Unit is a 24-hour service that requires team members to work shifts to cover all staffing rosters.
Key Responsibilities:
* You will be responsible for responding to emergency incidents, providing accurate information in reports and statistical data, and managing internal and external client relations.
* You will monitor the communication, alarm and duress systems throughout the hospital.
* Liaising with security regarding duress alarms, security screening and site access on a 24-hour basis.
* You will provide a front reception service responding to all patient, public and staff enquiries and the maintenance of departmental room keys and other equipment requirements.
The Ideal Candidate:
* Excellent communication and interpersonal skills are essential for this role.
* Able to work in a fast-paced environment.
* Strong problem-solving and analytical skills are required.
* Familiarity with computer systems and software applications is an advantage.
Please refer to the Statement of Duties for more information on the selection criteria.