Supervise and Lead a Housekeeping Team
The Head Housekeeper will oversee the daily operations of the housekeeping department, ensuring that all areas meet high cleanliness standards. This role requires strong leadership, organizational skills, and a commitment to delivering excellent service.
* Supervise housekeeping staff, scheduling, training, and performance evaluations.
* Oversee daily housekeeping operations, ensuring tasks are completed efficiently and to high standards.
* Conduct regular inspections to ensure compliance with cleanliness and maintenance standards.
* Address and resolve guest complaints promptly and professionally.
This is a rewarding opportunity for a dedicated professional who values maintaining high standards of cleanliness and guest satisfaction.
About the Role
This position involves leading a team of housekeepers, ensuring every guest enjoys a comfortable and pristine environment. If you're looking for a challenge where your leadership skills are valued, this is an ideal opportunity.
Key Responsibilities
Leadership and Team Management: Supervise and manage housekeeping staff, including scheduling, training, and performance evaluations.
Daily Operations: Oversee the daily operations of the housekeeping department, ensuring all tasks are completed efficiently and to high standards.
Quality Control: Conduct regular inspections to ensure compliance with cleanliness and maintenance standards.
Guest Relations: Address and resolve guest complaints promptly and professionally.
Requirements
This role requires:
* A passion for delivering excellent service.
* Education in hospitality management or a related field (preferred).
* 3-5 years of experience in a housekeeping or facilities management role, with at least 1-2 years in a supervisory capacity.
* Strong knowledge of cleaning techniques, equipment, and safety standards.
* Proven leadership and team management skills, with the ability to motivate and guide staff effectively.
* Excellent organizational and multitasking abilities, with a keen eye for detail.
* Strong communication and interpersonal skills, with a focus on customer service.
Benefits
We offer a competitive salary package and opportunities for career growth and development.
About You
We are looking for a dedicated professional with a passion for maintaining high standards of cleanliness and guest satisfaction.