ABOUT US
Mounties Group Values are Family, Honesty, Care, Innovation, Fun, Outcome Driven and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.
Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.
We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses nationally.
ABOUT THE ROLE
We are seeking a driven and customer-focused Catering Team Leader on a full-time basis to join our flagship venue, located in Mount Pritchard.
As a Catering Team Leader, you will be responsible for the overseeing of day-to-day operations of preparing and cooking snack foods, light meals and beverage items within our Terrace Bar & Café. You will oversee all set-up and clean-up of the Café, ensuring a high level of cleanliness is always maintained.
You will also be responsible for the overseeing, direction and mentoring of Catering staff, as well as high-level food service quality, whilst maintaining a courteous and professional customer service.
More specifically, your duties will include but are not limited to:
* Overseeing end-to-end food ordering and preparation processes
* Preparing and cooking snack foods, light meals, and beverage items
* Carrying out specialised cooking and non-cooking duties in kitchen and food preparation areas
* Maintaining a clean, safe, and organised workstation in line with food safety standards
* Assisting with customer orders during busy service periods
* Leading by example to ensure consistent delivery of exceptional customer service in a timely manner
ABOUT YOU
To be successful in securing this role, you will ideally possess the following skills and experiences:
* Current Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) certificates
* Current Food Safety Supervisor certificate
* Strong communication skills and a genuine passion for customer service
* Previous experience working in a fast-paced hospitality or catering environment
* Ability to anticipate customer needs and exceed expectations
* Confidence in carrying out basic cooking and food preparation
* Flexibility to work a rotating roster, including days, nights, weekends and public holidays
WHAT'S IN IT FOR YOU?
* Supportive and inclusive team & culture
* Free on-site parking
* Discounted memberships to our fitness & swim centre
* Training and development opportunities
If you enjoy leading by example, thrive in a dynamic hospitality environment, and take pride in delivering outstanding service, we'd love to hear from you.
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