Customer Experience Specialist
We are seeking a dedicated professional to deliver exceptional customer service and contribute to the success of our business.
The ideal candidate will have a passion for providing great customer experiences, excellent communication skills, and the ability to work effectively in a team environment.
This is a seasonal role that requires flexibility and adaptability. The successful candidate will be required to work weekends and extended trading hours.
Main Responsibilities:
* Provide exceptional customer service through effective communication and problem-solving skills.
* Utilize tools available to stay up-to-date with products and services, ensuring accurate information is provided to customers.
* Contribute to the smooth operation of the store by managing stock, reducing losses, and maintaining visual merchandising standards.
* Livesthe brand values and collaborate with the store team to achieve results.
Requirements:
* Proactive approach with good problem-solving skills.
* Natural optimism and enthusiasm in delivering great customer experiences.
* Flexibility to work weekends and extended trading hours.
* Embodying the company's can-do attitude and demonstrating its passion for brands and customer-obsessed culture.
Benefits:
* Be part of an established and trusted iconic Australian brand.
* Reward and recognition through generous employee discounts across all brands.
* A genuine and open high-performing culture where you will have fun and celebrate success.
* Opportunity to progress your career beyond the festive season.