Join to apply for the Operations Team Leader role at The Good Guys2 weeks ago Be among the first 25 applicantsJoin to apply for the Operations Team Leader role at The Good GuysCompany DescriptionAt The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.Company DescriptionAt The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.Great careers start at The Good Guys – begin your journey with us today.Why join The Good Guys?Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.Job DescriptionReporting to the Operations Manager, the Operations Team Leader is an integral member of our customer facing team, and will coordinate and supervise the store operational functions in support of the store culture and the delivery of profitable sales growth.Key ResponsibilitiesDevelop the knowledge and capability of the operations team using the coaching model and development frameworkSupervise effective and efficient administration process and systems, ensuring compliance to core policy and standard procedures, including:cash handling and banking integritysystems access and data integritytelephone management and enquiriespayroll exceptions integritymarketing and promotional activitySupport the Management team to ensure administrative activities meet compliance and legislative requirements, with emphasis on Safety, including in-store process, incident reporting and trainingManage web orders in line with procedures, including product pick and pack and carrying out same day delivery to customers, where designated to driveWork collaboratively as part of a team in delivering a positive store and channel experience for the customer and effectively resolve customer complaints and queries as requiredContribute to The Good Guys brand and store experience to the highest standards through quality Merchandising, instore marketing and presentationBuild and maintain effective working relationships with internal and external stakeholdersContinuously improve skills and knowledge through available online platforms and active participation in other development opportunities.QualificationsKey Competencies for Success in This RoleCustomer Focus- Does everything through eyes of the customer.Drives Results- Consistently achieves results, even under tough circumstances.Develops Talent- Identifies and develops talent to build careers and meet organisational goals.Additional InformationIf you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!QualificationsKey Competencies for Success in This RoleCustomer Focus- Does everything through eyes of the customer.Drives Results- Consistently achieves results, even under tough circumstances.Develops Talent- Identifies and develops talent to build careers and meet organisational goals.Additional InformationIf you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesRetailReferrals increase your chances of interviewing at The Good Guys by 2xGet notified about new Operations Team Lead jobs in Osborne Park, Western Australia, Australia.Perth, Western Australia, Australia A$124,000.00-A$136,000.00 2 weeks agoOperations Shift Manager, Amazon LogisticKewdale, Western Australia, Australia 1 week agoKewdale, Western Australia, Australia 1 week agoOperations Shift Manager, Amazon LogisticKewdale, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 4 weeks agoOperations Shift Manager, Amazon LogisticKewdale, Western Australia, Australia 16 hours agoPerth, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 6 days agoPerth, Western Australia, Australia 4 weeks agoOperations Manager - Business (Home Care)South Perth, Western Australia, Australia 3 weeks agoPerth, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 1 week agoMidland, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 1 month agoPerth, Western Australia, Australia 5 days agoTeam Manager Claims Performance and Member ExperiencePerth, Western Australia, Australia 1 week agoPerth Airport, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 13 hours agoURGENT HIRING: Team Leader Mining Operations TraralgonPerth, Western Australia, Australia 20 hours agoPerth, Western Australia, Australia 3 weeks agoMaddington, Western Australia, Australia 1 week agoPerth, Western Australia, Australia A$75,911.00-A$88,185.00 2 weeks agoPerth, Western Australia, Australia 2 weeks agoNedlands, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 4 weeks agoPerth, Western Australia, Australia 1 day agoPerth Airport, Western Australia, Australia 2 weeks agoEmployee Relations / Industrial Relations (ER/IR) ManagerPerth, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 3 weeks agoMartin, Western Australia, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr